Blog

No one likes filling out forms. But the forms are the most important element of any website. They are the single point of failure in the conversion process.

It costs a fortune to get a customer to decide to take an action online. Don’t frustrate and loose them at the last minute with poorly designed web forms. Read More

Hurol Inan recently spoke at Web Directions South 2008 about using quantitative insights to inform the design of experience architecture.
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Bienalto is pleased to inform our clients and friends that the redesigned ABC Shop website was launched yesterday, just in time for Christmas shopping. Bienalto worked closely with the ABC Commercial team to create the information architecture for the new online shop experience for customers. Read More

Overview

For small arts organisations, every penny in the piggybank counts. They are always on the lookout for ways to extract more value from minimal budgets – while still conveying a professional and appealing image to customers.

The Song Company, a Sydney-based vocal ensemble that has set the world alight with its distinctive and dynamic sound, is now achieving significant cost and time savings with the launch of a new website and online ticketing system. Read More

For most businesses, website maintenance means a redevelopment every three years or so – and not much else in between. Lessons learned from one upgrade are incorporated into the next release, and the website improves…very slowly.

Using this model, the time between identifying a problem and resolving it to unlock value can be as long as three years. Clearly, this is not ideal.

Fortunately, along came Web 2.0. One of the main principles of Web 2.0 product development, which has underwritten the rapid rise and success of its products, is the concept of ‘always beta’.

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